Data We Collect and Why It Matters
When you open an account with us, we collect the information you provide directly — your name, contact details, and the payment method you connect, whether that is JazzCash, Easypaisa, or Raast. We also record transaction references tied to each deposit or withdrawal so we can
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match your account balance accurately and resolve any payment queries you raise. Beyond account data, we collect device and session data — your browser type, IP address, and how you move through the site — to keep your account secure and to detect any unusual login
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attempts. If you contact our support team, those messages are stored so we can follow up consistently. We do not sell your personal data to third parties. Payment data linked to JazzCash, Easypaisa, or Raast transactions is used only to process your requests and meet the
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verification steps required before a withdrawal is confirmed. Data collected from players in Karachi or anywhere else in Pakistan is held on servers with encryption in transit and at rest. Retention periods vary by data type — transaction records are kept longer than browsing session logs.
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You can request a copy of your data or ask us to delete non-essential records at any time through your account settings or our support channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.